Thanks for purchasing our products (or subscribing to our services) at Encapsulate Me.

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can full refund in cash or credit note,  no questions asked. For order in Dubai, we offer cash refund, and for orders outside Dubai we will provide bank transfer refund

You are eligible for a full reimbursement within 14 calendar days of your purchase. After the 14-day period you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the first two weeks after their purchase to ensure it fits your needs.

For damaged products, we offer to replace the product or offer a full refund.

If you have any additional questions or would like to request a refund, feel free to contact us.